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Frequently Asked Questions

Direct mail is an investment for businesses, regardless of size. Securing the perfect campaign is essential, and finding the right partner is important. We understand that your questions are normal, and our experienced team is here to guide you. Below are some common questions. 

Have additional questions about a mailing campaign or project that you’re working on?

Beginning the Process

We take great pride in our commitment to customer service. You’ll have the benefit of a dedicated client support team ready to assist you and your projects. Click the contact us button above or below so that we can arrange a meeting to learn more about you, your company, your objectives, and how we can provide valuable assistance.
Compu-Mail excels in providing comprehensive solutions in document and data processing, printing, mail communications, direct mail marketing, printing, and fulfillment. Our expertise serves a diverse clientele spanning the globe. We’re eager to learn about your upcoming project and explore how we can support you.

Providing estimated direct mail cost figures can be challenging as we tailor our services to each client’s unique needs. We encourage you to contact us to explore your project objectives, allowing us the opportunity to prepare you with a more accurate and customized quote.

Security

“When Secure Mail MattersTM” we continuously stay informed about vulnerabilities and stay abreast of industry best practices and technologies. Our diligent team, equipped with SOC 2, Type 2/SOC 3 certifications, HIPAA Compliance, and HITRUST certification, remains vigilant in keeping up with all relevant matters to ensure the safety and security of data.  As a mailer responsible for managing client data correspondence, we are deeply committed to our trademark, “When Secure Mail MattersTM”.

Annually, we conduct comprehensive risk assessments to anticipate and plan for the most challenging scenarios, guaranteeing the uninterrupted continuity of our operations. Our unwavering confidence in our policies, procedures, and accreditations ensures the highest level of security for your data. Please be assured that you will receive our absolute dedication and our very best efforts.

Artwork and Creative

Compu-Mail can work with the artwork you provide, and we also have a team of skilled graphic designers who excel at crafting compelling and attention-grabbing designs to enhance the visibility of your project.

Data Production & Development

Compu-Mail offers a selection of data hygiene processing capabilities designed to strengthen your data and ensure your project is reaching the intended target audience efficiently and cost effectively. 

Postage

Compu-Mail has a team of dedicated and knowledgeable staff that can assist you in determining the best, most affordable postage option tailored to your project’s needs.

Compu-Mail provides delivery services across the globe! With our specialized USPS Mail Substation, we offer Seamless Acceptance to expedite delivery nationwide. Thanks to our proximity to the US-Canadian border, we’ve forged robust cross-border partnerships to guarantee your message reaches its target, no matter where it’s headed.

Inventory

Our inventory specialists team ensures the availability of our frequently used paper stock, and we have established robust vendor relationships to expedite paper procurement for project-specific needs. Additionally, Compu-Mail maintains an internal climate-controlled centralized storage facility dedicated to ensuring consistent inventory levels.

Printing and Production Services

Contact us so that we can coordinate a meeting to gain a deeper understanding of your needs, your company, your goals, and how we can offer valuable support. Additionally, we can discuss our printing and production capabilities that are in line with your objectives.

Personalized Print Services

Compu-Mail provides a diverse range of services and capabilities designed to accommodate personalized or customized direct mail projects. To best align our offerings with your unique goals and objectives, we encourage you to contact us to discuss further with one of our dedicated customer support team members.

Environmental Practices

Our commitment to environmental responsibility is evident in our range of eco-friendly practices and certifications. These include using recycled paper, responsibly sourcing materials, investing in highly efficient and environmentally friendly digital technologies to minimize our carbon footprint, recycling waste materials, and upgrading our facilities and trucking fleet to meet EPA standards.

Are you ready to get started?